Legal Document — LGPD Compliant

Bet54 Privacy Policy — Protecting Your Data

Bet54 takes every user's privacy seriously. This Policy clearly explains what data we collect, why we need it, how we protect it, and what your rights are as a data subject — all in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). Please read it carefully before creating your account.

Last updated: January 2026 Language: Brazilian Portuguese LGPD — Law 13.709/2018
Our Commitments
  • We never sell your data to third parties
  • SSL encryption on all transactions
  • Data used solely to operate your account
  • You can request deletion at any time
  • Full LGPD compliance
  • DPO available to handle your rights requests

What This Policy Covers

Six data protection pillars bet54 applies for every user

Data We Collect

What information is required to create and operate your bet54 account — from registration details like your name and CPF to platform usage data and financial transaction information via Pix, boleto, and card.

How We Use Your Data

The specific purposes for which bet54 uses each data category — identity verification, payment processing, fraud prevention, customer support, and account communications.

Data Sharing

Who — and when — bet54 may share information with: payment processing partners, regulatory and law enforcement authorities when legally required. Never for third-party commercial purposes.

Security & Protection

The technical and organizational measures bet54 has in place to protect your data: SSL encryption, restricted access controls, continuous monitoring, and security incident response procedures.

Your Rights (LGPD)

The six rights guaranteed by the General Data Protection Law: access, correction, deletion, portability, objection, and consent withdrawal — and how to exercise them directly with the bet54 team.

Cookies and Tracking

How bet54 uses cookies and similar technologies to enhance your experience, which ones are essential for the platform to function, and which ones you can disable without affecting core features.

1. Who We Are and Responsibility for Data Processing

Bet54 ("Controller", "we", "our"), operator of the platform available at bet54.best, is responsible for processing its users' personal data as defined by the General Data Protection Law (LGPD — Law No. 13.709/2018). This Privacy Policy applies to all users residing in Brazil who access, register for, or use any service available on the bet54 platform — Sports Betting, live casino, slots, crash games, or any other product offered.

Bet54's Data Protection Officer (DPO) is the official point of contact for exercising data subject rights and for all privacy-related communications. To reach the DPO, send an email to contato@bet54.best with the subject line "Data Privacy — LGPD". Requests will be answered within 15 business days of receipt.

By creating an account on bet54 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of this Policy, you should not create an account or use bet54's services. For any questions, our live chat support is available 24 hours in Portuguese.

2. Personal Data We Collect

Bet54 collects only the data strictly necessary to operate the platform, meet legal obligations, and deliver the best possible experience. The categories of data collected are:

Registration Data
  • Full name as shown on identity document;
  • CPF (Cadastro de Pessoa Física) — used as a unique identifier on the platform;
  • Date of birth — to verify legal age (18+);
  • Email address — for account communications and account recovery;
  • Mobile number — for two-factor security verification;
  • Full residential address — for proof of residence in Brazil.
Identity Verification Data (KYC)
  • Photo ID document (national ID, driver's license, or passport) — front and back;
  • Proof of address issued within the last 90 days (when requested);
  • Selfie with ID document for liveness verification (when requested for additional security).
Financial Data
  • Pix key registered for withdrawals — must be in the account holder's name;
  • Deposit and withdrawal history — amounts, dates, and payment methods used (Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago);
  • Partial credit/debit card details — last four digits only, never the full card number.
Platform Usage Data
  • Sports betting and casino history — games, amounts, and results;
  • IP address and approximate geolocation data — for Brazil residency verification and security purposes;
  • Device information — device type, operating system, browser used;
  • Session data — access times, session duration, pages visited;
  • Support logs — chat history with our customer support team.

Important note: bet54 does not collect data in sensitive categories such as racial origin, political opinions, health data, biometrics, or religious data. The only biometric data processed is the photo ID and verification selfie, used solely to confirm the account holder's identity.

3. Purposes and Legal Basis for Processing

Bet54 processes your personal data only for the specific purposes listed below, always on the basis of one of the legal grounds established by the LGPD:

Purpose Data Used Legal Basis (LGPD)
Account creation and management Name, CPF, email, phone number, date of birth Contract performance (Art. 7, V)
Identity verification (KYC) Identity documents, proof of address Legal obligation (Art. 7, II)
Payment processing Financial data, Pix key, transaction history Contract performance (Art. 7, V)
Fraud prevention and anti-money laundering CPF, IP address, betting and transaction history Legal obligation (Art. 7, II)
Customer support Name, email, account history, and support Contract performance (Art. 7, V)
Account communications Email, phone number Contract performance (Art. 7, V)
Bet54 marketing and promotions Email, phone number, betting preferences Consent (Art. 7, I)
Responsible gambling and user protection Betting history, usage patterns Legitimate interest (Art. 7, IX)
Regulatory compliance CPF, financial data, KYC Legal obligation (Art. 7, II)

Marketing communications — such as promotions, special bonuses, and bet54 news — are sent only to users who gave express consent during registration. You can withdraw that consent at any time in your account settings or through the support channel, with no impact on your account's normal operation.

4. Sharing Data with Third Parties

Bet54 never sells personal data of users to third parties for commercial purposes. Information sharing is limited to the situations below, each with a defined legal basis:

Essential Service Providers

Bet54 shares data with companies that provide services essential to operating the platform, including payment processors for Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago transactions; cloud infrastructure providers that host the platform; and identity verification companies used in the KYC process. All partners are contractually required to use the data received solely for the contracted purpose and to maintain security standards consistent with those of bet54.

Authorities and Legal Requirements

Bet54 may share data with regulatory authorities, anti-money laundering agencies, the Federal Revenue Service, and law enforcement when required by court order, a legally grounded administrative request, or a statutory reporting obligation. In such cases, data is shared to the minimum extent necessary to fulfill the obligation, and users will be notified where legally permitted.

Game and Casino Providers

To operate live casino and slots games, bet54 works with licensed content providers. These providers receive only the data strictly necessary to process game rounds — such as session identifier and wager amount — with no access to personally identifiable user data beyond what is required to deliver the service.

Bet54 requires all partners and service providers to sign data processing agreements obligating them to comply with the LGPD and implement appropriate security measures. You have the right to know which categories of partners your data is shared with — simply contact the DPO at contato@bet54.best.

5. Data Security and Protection

Bet54 implements technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure. The main measures currently in place include:

  • SSL/TLS Encryption across all communications between the user's browser or mobile device and bet54's servers — the padlock icon in your browser confirms your connection is encrypted;
  • Encrypted storage of sensitive data, including identity documents and financial information, on servers with restricted and authenticated access;
  • Role-based access control — only employees and systems with a legitimate need may access users' personal data, and all access is logged;
  • Two-factor authentication (2FA) available to all bet54 users — especially recommended for accounts with high betting volume;
  • Continuous monitoring of suspicious activity on the platform, with automated systems for detecting unauthorized access and anomalous behavior;
  • Incident response plan — in the event of a data breach that may affect users' rights, bet54 will notify the National Data Protection Authority (ANPD) and affected users within the timeframes set by the LGPD.

Despite all measures in place, no security system is completely unbreakable. bet54 is committed to acting with transparency and speed in the event of any security incident that may affect user data. You can help keep your account secure by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.

6. Data Retention and Deletion

Bet54 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum retention periods required by Brazilian law:

  • Registration and KYC data — retained for 5 years after account closure, in accordance with anti-money laundering requirements (Law 9.613/1998);
  • Financial transaction history — retained for 5 years in accordance with Brazilian Central Bank and Federal Revenue (Receita Federal) regulations;
  • Betting history — retained for 2 years for dispute resolution and customer support purposes;
  • Access and security logs — retained for 6 months, in accordance with the Brazilian Internet Civil Framework (Law 12.965/2014);
  • Customer support data — retained for 2 years after the ticket is closed;
  • Marketing data — deleted immediately upon consent withdrawal, with no additional waiting period.

Once mandatory retention periods have expired, data is securely and irreversibly deleted, or anonymized for use in statistical analyses that do not allow individual identification. Requests to delete data before the legal retention periods expire are reviewed by the DPO, who can clarify which data may be deleted immediately and which must be retained by legal obligation.

7. Cookies and Tracking Technologies

Bet54 uses cookies and similar technologies to improve your experience, keep your session active, and understand how the platform is used. The types of cookies we use are:

Essential Cookies

Required for the platform to function — keeping your session active while you bet, remembering language preferences, and processing financial transactions securely. These cannot be disabled without affecting how bet54 works.

Performance Cookies

They collect anonymous information about how users interact with the platform — which pages are visited most, where errors occur, and how long pages take to load. This information is used solely to improve bet54's performance and does not identify individual users.

Functionality Cookies

They remember personalized preferences — such as favorite betting markets, odds display settings, and notification preferences. They can be disabled, but doing so will result in losing saved customizations between sessions.

Marketing Cookies

Used to display relevant communications about bet54 promotions within the platform. They are activated only with the user's express consent and can be disabled at any time in the account's privacy settings.

You can manage cookie preferences in your browser settings or directly in your bet54 account privacy settings. Disabling essential cookies may affect the platform's proper functionality.

8. Your Rights as a Data Subject (LGPD)

The General Data Protection Law (LGPD) grants you, as a personal data subject, a set of rights that bet54 is fully committed to respecting. See each right and how to exercise it:

1
Right of Access

Request a copy of all personal data bet54 holds about you, including what categories are processed, for what purposes, and with whom they are shared.

2
Right to Correction

Request the correction of inaccurate, incomplete, or outdated data. Registration details such as address and phone number can be updated directly in your account settings.

3
Right to Erasure

Request the deletion of your personal data. Data subject to minimum legal retention periods will be deleted once those periods expire — the DPO will inform you of the exact timeframe.

4
Right to Data Portability

Receive your personal data in a structured, machine-readable format (CSV or JSON), for transfer to another platform or for your own use.

5
Right to Object

Object to the processing of your data for specific purposes — such as marketing use. Objection requests are handled within 15 business days.

6
Consent Withdrawal

Withdraw consent given for consent-based processing — such as receiving marketing communications — at any time, without needing to provide a reason.

To exercise any of these rights, submit a request to contato@bet54.best with the subject line "LGPD Rights Request" and clearly state which right you wish to exercise. bet54 will respond within 15 business days. If your request is not handled appropriately, you may file a complaint with the National Data Protection Authority (ANPD).

9. International Data Transfers

To operate its live casino, slots, and crash games services, bet54 works with technology and content providers that may process data on servers located outside Brazil. When this occurs, bet54 ensures that:

  • Data is transferred only to countries with an adequate level of protection or with contractual guarantees equivalent to those required by the LGPD;
  • Contracts with international providers include data protection clauses that reflect the requirements of Brazilian law;
  • Data transferred internationally is limited to the minimum necessary for the specific service — session identifiers and game transaction data — and does not include full personal identification data where not essential;
  • Financial data from Brazilian users — including Pix, boleto, and card transaction information — is processed exclusively by partners operating in Brazil or subject to the regulations of the Banco Central do Brasil.

You can request an up-to-date list of the countries to which data may be transferred and the applicable safeguards for each, by emailing contato@bet54.best.

10. Minors

Bet54's services are intended exclusively for users aged 18 and over. The platform does not knowingly collect personal data from minors. Registration requires a CPF and date of birth, both of which are verified to confirm legal age before the account is activated.

If bet54 identifies that an account was created by a minor, it will be closed immediately, all balances will be returned, and the data will be deleted in accordance with the minimum legally permitted retention period. If you believe a minor has created an account on bet54, contact us immediately at contato@bet54.best so we can investigate and act promptly.

11. Updates to this Privacy Policy

Bet54 may update this Privacy Policy periodically to reflect changes in data processing practices, new platform features, or updates to applicable law. Relevant updates will be communicated at least 15 days in advance by email to all users with an active account.

The date of the last update is always shown at the top of this Policy. Continued use of the bet54 platform after the effective date of an updated version constitutes acceptance of the new terms. If you disagree with the changes, you may close your account before the effective date and request deletion of your data as set out in this Policy.

To review previous versions of this Policy or understand exactly what changed in each update, contact the DPO at contato@bet54.best with the subject line "Privacy Policy History".

We recommend reviewing this Policy periodically, even if you have not received an update notification. The current version is always the one published at bet54.best/privacy-policy — bookmark the link on your phone for quick reference whenever you need it.

12. Contact & Rights Exercise Channels

For any questions related to privacy, data protection, or the exercise of your rights as a data subject, bet54 provides the following channels:

  • DPO email: contato@bet54.best — subject: "Data Privacy — LGPD". Response within 15 business days;
  • Live chat: available 24 hours a day directly on the bet54 platform for urgent matters — the agent can escalate the request to the DPO when needed;
  • Account settings: some requests, such as updating registration details and revoking marketing consent, can be handled directly in your settings without needing to contact support.

If you are unsatisfied with bet54's response to a rights request, you may file a complaint directly with the National Data Protection Authority (ANPD), the government body responsible for enforcing the LGPD in Brazil.

Effective date of this version: January 2026 | Version: 2.3 | DPO: contato@bet54.best

Frequently Asked Questions About Privacy at bet54

The most common user questions about how their data is handled

Absolutely not. bet54 never sells users' personal data to third parties for commercial purposes — not your name, email, CPF, or betting history. Data is shared only with essential service providers required to operate the platform (such as Pix payment processors and identity verification services) and with authorities when legally required. All partners are contractually bound not to use the data for any purpose beyond the contracted service. If you receive communications from other companies claiming to have obtained your data from bet54, that is not true — contact our support team immediately.

To request deletion of your data, send an email to contato@bet54.best with the subject line "Data Deletion — LGPD" and include your full name and the email address registered to your account. bet54's DPO will respond within 15 business days, specifying which data can be deleted immediately and which must be retained due to legal obligations — for example, financial data must be kept for 5 years under anti-money laundering legislation. Data with no mandatory retention requirement, such as marketing emails and personalization preferences, will be deleted within 5 days of request confirmation.

Your CPF is required for three main reasons. First, to confirm you are over 18 — the date of birth linked to your CPF is cross-checked with the date of birth provided during registration to verify age. Second, to ensure only one account exists per person — the one CPF per account rule protects you against misuse of your data by third parties on the platform. Third, to meet anti-money laundering obligations under Brazilian law, which requires identification of users on financial and betting platforms. Your CPF is never used for credit checks or shared with data bureaus.

Yes, bet54 analyzes betting patterns for three reasons: account security (detecting unauthorized access or behavior inconsistent with the user's history), fraud prevention, and responsible gambling. On the responsible gambling side, the system can identify patterns that suggest problematic behavior — such as increasing bets after consecutive losses — and trigger internal alerts that prompt the support team to reach out and offer the available control tools. This monitoring is done in the user's own interest and is never used to manipulate odds or restrict bets from users who win consistently through analytical skill.

If bet54 ceases operations, users will be notified in advance by email. All available wallet balances will be returned via Pix before the final shutdown. Personal data will be retained only for the minimum period required by Brazilian law (5 years for financial data, per Law 9.613/1998) and securely deleted thereafter. In the event of a sale or transfer of bet54's operations to another company, users will be notified and will have the right to request deletion of their data if they do not consent to the transfer to the new controller.
Related Documents
Contact the DPO

To exercise your rights under the LGPD or to ask questions about how your data is handled at bet54, contact our Data Protection Officer.

  • contato@bet54.best
  • 24/7 Live Chat
  • Response within 15 business days
Email subject:
"LGPD Rights Exercise"
or
"Data Privacy — LGPD"
Compliance & Security
  • LGPD
    Law 13.709/2018
  • SSL/TLS Encrypted
    All connections secured
  • Pix via Bacen
    Transactions through the official system
  • Dedicated DPO
    Data Protection Officer available
YOUR DATA PROTECTED, YOUR BET SECURE

Bet with Privacy and Security at bet54

Create your account knowing your personal data is handled with care, full LGPD compliance, and complete transparency. Deposit via Pix, live odds on the Brasileirão, and withdrawals in minutes.

18+ | Your data protected under LGPD. Bet responsibly.

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